Cheerio offers a variety of tools to help our users stay safe while in using our application. Below you’ll find some techniques that will help you to get the most out of Cheerio:
- Voting: Use the arrows on the right-hand side of posts to express your thoughts. You can upvote great content, and downvote stuff that’s just not appropriate for your community. If a post reaches –5 downvotes, it is automatically removed from the feed.
- Muting and Blocking: if you don't want to see another user's posts, simply mute and block the user by pressing “Not interested” on their respective piece of content. After pressing “not interested,” you will no longer see this users posts or content.
- Reporting a User or Content: Reporting is a quick and easy way to let our team know there's content that violates our rules. You are the best expert on what's going on in your community, and we appreciate when users are invested in the health and safety of our community! To report, tap the Police icon on a post.
- Impersonation: If you believe another user is impersonating you with their username, you can get assistance and submit a request for review by emailing email@example.com. We will follow up promptly once we receive your request and the required identification.
- Bugs: If you're experiencing a glitch within the app – for example, Cheerio is crashing or you're not seeing new posts in your feed – please let our support team know.
For general questions, our support team is your best go-to! You can reach us by emailing firstname.lastname@example.org.
If you feel another user is being bullied, there are ways for you to provide support!
- Report the content and email email@example.com on their behalf
- Offer emotional support and positivity to your friends
- As a parent, you can sit with your teen to help them manage their account settings.
- Remember: If someone is posing a real threat to you or another user, you should immediately call the police or local law enforcement for help
Cheerio is a positive and supportive community. We hope that the cool holograms, beautiful locations, cute avatars, fun conversations, and comedy can bring happiness to people on our platform.
But sometimes, loneliness and stress are hard to avoid. So if you or someone you may know are having a tough time, we want you to know that we are here to help.
Contact a professional if you are in danger of immediate physical harm
If you are considering harming yourself, or if you are concerned about the wellbeing of a friend or family member, please contact your local emergency services, a suicide-prevention helpline, or expert listening service for help.
Talk to someone you trust
Asking for help, or opening up, can be extremely difficult, especially when it comes to your own mental wellbeing. However, just talking to someone you trust, like a family member or friend can bring relief. Reach out to them and let them know about what you’re going through.
Find out more about self care and ways to support yourself
It’s important to be kind to yourself when you are struggling with something or feel stressed out. When you’re feeling overwhelmed, give yourself a break and engage in activities that make you feel more supported and relaxed. Here are some self-care tips that others have found helpful.
1. Take a break when you need it.
- When you’re overwhelmed, remember to take the time to stop, stand and stretch for 2 minutes.
- Take a deep breath and release. Repeat until you feel less tension in your mind and body.
- Take a day off from social media and the Internet. You could even take a mental health day if you need a break from school or work.
2. Change your environment and engage in activities that lift your mood
- If possible, take a walk outside, connect with nature, and enjoy some fresh air. Or stay inside and dance to a song you love.
- Watch your favorite movie, make plans with a friend, read a book, treat yourself to your favorite snack or create a happy playlist!
- Prioritize sleep, nutrition and exercise.
3. Connect to the world around you.
- Consider joining an interest or volunteer group.
- Take a new class or start a new hobby that you have always wanted to try.
4. Practice gratitude.
- Make a list of things of five things you are grateful for in your life (it can be a person, place, or thing).
- Reach out to someone you are grateful for and tell them how much you appreciate them.
- Keep a daily gratitude journal.